Delete your Alkaneez account
You can request deletion of your Alkaneez account and associated personal data here, including accounts created in the Android app. You do not need to sign in or reinstall the app.
Send a deletion request
- Email Alkaneezfrozenfoods@gmail.com, preferably from your registered email address.
- Use the subject Alkaneez account deletion request. Include your member ID or registered email/phone and say that you want your account and associated personal data deleted.
- Our support team will verify ownership and process your request within 24 hours. If verification or an exception is needed, we will contact you.
This button opens your email app. You must send the email to submit the request. If no email app opens, copy the address above into your email service. Never send your password, one-time codes or full card details.
What happens to your data
Deletion removes access to the account and deletes associated account/profile data that is no longer required, including profile contact information, optional social details and profile photos. Account history and access to member features will no longer be available.
Some order, payment, withdrawal and security records may need to be retained for accounting, legal obligations, disputes or fraud prevention. Support will explain any retained records and their applicable retention period in its response. Deletion does not itself settle a pending order, refund, withdrawal or balance; support will explain how those are handled before completing the request. Backup copies expire through the backup lifecycle.
For more information, read the Alkaneez Privacy Policy.